Poor retail millionaires. It’s our fault they aren’t making as much money anymore. Instead of a 45ft yacht, they had to buy the 30ft one. Such a sacrifice they’ve been making and now, they’re banding together to let us know how angry they are about their profit margins.
The loudest of these millionaires is one Gerry Harvey, founder of Harvey Norman, who by all accounts, is having to cut down on his caviar fund, all because I bought my kids toys online this Christmas.
“You’ve got every second person in the country importing things from overseas, evading duty, not paying sales tax,” he said. ”You’ve got an awful lot of retailers that are going to be going broke after Christmas.’‘ [source]
He’s been all over my TV and the newspapers, complaining about online shopping. The way he speaks, you’d think that online shopping was the devil incarnate.
Can we all hear the sad music playing?
I shop online, for a variety of reasons.
I have two small children, with sensory issues, among other things. I also have incredibly bendy joints, that dislocate regularly. Getting into a shopping centre isn’t easy for me.
I tried to shop in store before Christmas and it didn’t end all that well. I tried to browse the books, as quickly as I could, knowing that I had my partner and the kids (4 and almost 2) in tow. 30 seconds into browsing, my son bolted. I chased him and brought him back to the books, wherein he promptly melted down. Screaming at my feet, I couldn’t look at books anymore. Amy was getting overwhelmed with her brother screaming and started to whine.
I picked Isaac up and slung him under my arm, dislocating a few ribs in the process. My partner grabbed Amy. We looked at each other and left, fast. We’d been in the shop for 5 minutes and bought nothing.
I ended up buying all the kids presents online, slowly. My son has a birthday in a fortnight, his presents should be arriving in the mail this week.
We live an hour from the major city, so shopping isn’t something that we can do on a whim. It takes time and preparation. It’s much easier for me to just sit down with a cup of tea after the kids are in bed and order online what we need, as the actual logistics of remembering to buy new fitted sheets for the beds (because Amy cut holes in our other ones with scissors) or getting to the DVD section, it’s a bit beyond what I find easy.
At the end of the day though, it’s all about price. We survive on a shoestring budget and shopping online saves money. With cheaper products, even with shipping included, it works out better for us. We don’t have to waste petrol on a trip to town, I don’t get exhausted and dislocate things and the kids don’t spend the next few hours screaming. Instead, I wait for the postman each morning, when my parcels are delivered direct to my door. Win win.
Gerry Harvey expected the Internet and online shopping to be a passing fad, that he refused to participate in. This is what he had to say just two years ago:
“I’ve got an online part of my business, but I definitely would not put more into it. That’d be a recipe for a disaster.”
“Online people do not make any money,” Harvey also told SmartCompany. “The whole world was conned with online retailing. People say I’m a dinosaur, and I’ve had people coming to me with sites and saying, ‘Oh, look at this, they have 10,000 or 20,000 hits!’ – but it’s a con, a complete con.” [source]
Poor Gerry Harvey. If we’re not careful, next time we see him he’ll be sitting on a street corner, begging for money so he can buy some smoked salmon, and it will be all our fault.
Because of online shopping, dollars have been taken away from a very rich man.
Shame on us for wanting better deals and spending our dollars carefully.
Shame on us.


